Last updated: April 2025
In Seekia we take very seriously the privacy of our users. This Privacy Policy describes what data we collect, how we use it, who we share it and what rights you have in this regard. When you use the mobile application Seekia or browse our website seekia-app.com, you accept the practices described below.
1. The controller
responsible for The processing of your data is the team Seekia, with headquarters in Barcelona, Spain. For any questions or to exercise your rights concerning personal data, you can contact us by e-mail seekia@gmail.com.
2. Data that we Collect
contact details: If you decide to communicate with us through the contact form or by e-mail, we may collect your name, email address and the message you send to us. These data are used only to answer and resolve your query.
Usage data of the app: When you use the app Seekia, we collect information necessary to provide the service: for example, the images that you upload to find clothing, style preferences that you can configure, and the clothes that you keep in your virtual closet. These images and data are processed to provide you with personalized results and are safely stored so you can access your history (for example, your favorites in the virtual closet).
Technical data: The application may collect technical information anonymously, such as the type of device, operating system version, language preferences and usage statistics general (for example, what features are used more frequently). These data help us to improve the performance of Seekia and troubleshoot possible problems, and do not allow to identify you personally.
Cookies and web navigation: Our website may use cookies own and of third parties. In particular, when you click on product links (links to purchase affiliates), it is possible to install a tracking cookie from third parties (for example, network affiliation) to record the origin of the visit. These cookies membership does not collect any personal data of yours, just tell the provider that you have accessed from Seekia for purposes of posting commissions. You can configure your browser to reject cookies, but this may affect the correct operation of some sections of the website.
3. Purpose of Processing
we Use your data exclusively for the following purposes:
Provision of the service: Process the images that you upload, and your preferences in order to provide search results for clothes for image, suggestions of outfits, and other features of the app.
Communication: Respond to the inquiries you send to us by using the contact form or by e-mail, as well as to inform you about important updates to the app (for example, changes in policies or significant improvements).
Improvement of the product: Analysis of aggregated and anonymous the use of our app (functions, more employees, number of searches, etc) to understand how we can improve the user experience and add new features that may be of interest to you.
Safety and abuse prevention: to Ensure the correct use of the platform, investigating activities potentially fraudulent or malicious to protect both the users as well as Seekia.
We will not use your data for other purposes described, unless we obtain your express consent or are required by law.
4. Legal basis for the Processing of your Data
We process your personal data in accordance with the legal bases established by the General Regulation of Data Protection (RGPD) and the applicable legislation:
For the provision of the service (search items, creating outfits, etc), the legal basis is the performance of the contract with you, that is to say, to allow you to use the app according to their functionalities. Without your data (images, preferences), we could not provide the requested results.
To respond to your inquiries or communications, we rely on your consent implicit to the us voluntarily to such messages.
For the usage analysis that help us to improve the service, we rely on the legitimate interest of Seekia in order to optimize the experience, making sure that in this process, your rights and freedoms are not affected (the data used for this purpose are anonymous or seudonimizados).
In the case of cookies affiliates or other cookies are not essential, the legal basis is your consent, that is collected when you browse the site after having informed by the relevant notification of cookies.
5. Sharing Data with Third parties
In Seekia we respect the confidentiality of your data and we do not sell or lease personal information to third parties for commercial purposes. We will only share your data in the following circumstances:
service Providers technology: we Use third party platforms confidence to do work Seekia. For example, Firebase (Google) acts as our supplier database and storage, which means that your images and data can stay in your secure servers. In the same way, we use the API of OpenAI and the service Bing Search Microsoft to process your queries; in these cases, we send the required data (such as image or search terms) to these services to get the results, but these companies do not receive information that identifies you directly (like your name or contact). All our suppliers comply with strict standards of security and privacy.
Links for purchase and affiliation: When you choose a product suggested on Seekia, we provide you with a link that takes you to the official website of the store or brand in question in order to complete your purchase. These links may be affiliate links, so that the shop or affiliate network (e.g., Awin) you can register that you came from our app. This is usually done via cookies or URLs with special identifiers. Please note that by clicking on these links, you will be interacting directly with the shop site external, which will have its own privacy policy and use of cookies. Seekia you do not provide your personal data to the shops, beyond the technical information necessary for the traceability of the referral (as the id of the affiliate).
Legal requirements: We may disclose personal information if required to do so by law or competent authority, or if it is necessary to protect our legal rights, resolve disputes or enforce our terms of service (for example, to investigate a possible fraudulent use of the app).
6. Data retention
we will Only maintain your personal data for as long as necessary to fulfil the purposes described. For example:
The contact details provided in a query will be retained for the time necessary to fulfill your request and a reasonable period back in case of follow-up communications.
The images that you upload, and your items stored in the virtual closet will remain stored as long as you are using the app and keep your account active. If you decide to remove an item from your closet or terminate your account, we will delete that data from our systems, (note that there may be a short delay in completely delete the data from all of our backups).
The technical data and of using anonymous may be preserved indefinitely for statistical purposes, since they do not constitute personal data.
7. Information security
we have Implemented measures of technical and organizational security to protect your data against unauthorized access, alteration, disclosure or destruction. This includes encrypted communications with our servers, secure storage in Firebase and controls, restricted access to information by our own team. Although no system is completely invulnerable, in Seekia we strive to implement the best industry practices to safeguard your information. We recommend you also maintain the confidentiality of your access credentials to the app (if the app allows you to create an account), and not to share your login information with third parties.
8. Rights of the User
In accordance with the regulations in force, you have the right to:
Access to your personal data we have stored, and information about how they are using it.
Rectify your data if you believe it is inaccurate or incomplete (for example, to correct your name or update your e-mail).
Delete your data (“right to be forgotten”), in which case we delete personal information that we hold about you, except that we are required to retain by law, or for legitimate purposes. Please be aware that deleting certain information may result in you losing access to the features of the app (for example, if you request to delete your saved images, those searches will no longer be available in your history).
Object to certain processing of your data or request the limitation of the same, in the circumstances established by law. This includes, for example, the right to object to our use of your data for the purposes of product improvement through analysis, or to reject tracking cookies are not essential.
Data portability: if applicable, you can request to receive in a common electronic format, the personal data that you provided us, to transfer them to another provider if you want.
To exercise any of these rights, you can contact us at any time seekia@gmail.com indicating which right you wish to exercise and providing a proof of identity to protect your privacy (for example, by sending the request from the same email address you registered with us, so that we can verify it). We will answer your request within the statutory time limits set out and we will inform you of the actions taken.
9. Children’s privacy
Seekia is not directed to children under 14 years. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately seekia@gmail.com. we will Take the necessary measures to delete that information from our systems.
10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect improvements in our practices or regulatory changes. We will post any changes on this page, indicating the date of the last update at the beginning of the document. We encourage you to review this policy regularly to be aware of how we are protecting your information. If we make a significant change, we will be able to notify you via the app or by e-mail.
11. Acceptance
The use Seekia, both the mobile application and website, you acknowledge that you have read and accepted this Privacy Policy. If you do not agree with any of its terms, we recommend you do not use the app or the services Seekia.
Your trust is very important to us. We are committed to protecting your privacy and offer you a safe experience. If you have any additional questions about this Policy or about how Seekia handles your data, please do not hesitate to contact us. Thank you for trusting in Seekia!
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